Customer Support

Welcome to the official Warhammer Online Support Homepage. This is your starting point for resolving any problems that you may be having with Warhammer Online, or answering any questions about the game.

Answers to all of your WAR questions can be retrieved from our online searchable knowledge base which includes information on technical issues, player policies, billing questions, and anything else that you might want to know about Warhammer Online.

We are delighted to have you here participating in this community and look forward to working with you to resolve any questions or problems that you may encounter. Thank you, and welcome to Warhammer Online!

- Jon Farinelli
Director of Customer Support
BioWare Mythic

Support Options


Web (Knowledge Base) Support


24 hours a day, seven days a week.
All known issues searchable here.
Use this link to access our Knowledge Base: http://help.warhammeronline.com

Technical or Billing Support


You can contact the Technical or Billing Support departments several ways.
For English support, you can:
  • Email support@warhammeronline.com
  • Go to help.ea.com. Click on the “Contact Us” link on that page and follow the simple steps to “Chat” or set up a “Call Back” if the option is available to you.
For German and French support, you can:

Feedback


You can provide feedback to us by e-mail at feedback@warhammeronline.com